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Layer 9 Solutions Ltd·Company no. 14857666·United KingdomSystem status
About
We are Layer 9 Solutions
In the OSI model, Layer 9 does not officially exist. It is the human layer — the expertise, support and engineering decisions that make technology actually work. That is where we operate.
We are a UK-registered cloud operator, not a reseller. We build, run and support hosting, VPN, mail relay and eSIM services from infrastructure we control.
Our story
Layer 9 Solutions Ltd was founded on a simple principle: businesses deserve infrastructure they can rely on, without needing a dedicated IT team to manage it.
We are a UK-registered company building and operating cloud infrastructure from UK datacentres. Every service we offer — from shared hosting to private VPN servers — is designed to give you the performance and control of production systems at a price that makes sense.
The name comes from the OSI networking model. Layers 1–8 describe how data travels across networks. Layer 9 is our concept: the human layer. The decisions, the support, the expertise that makes technology work for people.
That is our role. We sit at Layer 9 — between complex infrastructure and the businesses that depend on it.
Company details
CompanyLayer 9 Solutions Ltd
Company no.14857666
Address124 City Road, London
PostcodeEC1V 2NX
CountryUnited Kingdom
Founded2024
InfrastructureUK-based
Support24/7 tickets
Principles
How we run the company.
Transparency
Pricing, policies and infrastructure location are clear before you buy. No bait-and-switch renewals.
Accountability
UK-registered, contactable and responsive. When something goes wrong, we own it and fix it.
Security
TLS everywhere, zero-logs VPN, authenticated SMTP relay, and daily backups as standard — not upsells.
Operations
Production-grade operations, not set-and-forget hosting.
Monitoring24/7Infrastructure monitored around the clock with automated alerting and on-call engineers.
BackupsDailyAutomated daily backups with 14-day retention on all hosting plans.
PatchingProactiveOS and service updates on a controlled schedule — security patches first.
Response< 4 hrsCritical support tickets acknowledged within 4 hours, 07:00–18:00 daily.
We operate what we sell
Every service runs on infrastructure we provision and monitor — not white-label reselling. Hosting, VPN nodes, and mail relay are built and supported in-house from UK datacentres.
Engineering-first support
When something breaks, you talk to people who understand DNS, TLS, WireGuard and deliverability — not a script. We diagnose root causes, not just close tickets.
Security by default
Free SSL on every hosting plan. Enforced TLS on mail relay. Zero-logs VPN with dedicated IPs. SPF, DKIM and DMARC configured properly.
Built for production workloads
OpenLiteSpeed for PHP and WordPress. NVMe storage. Clean relay IPs with reputation monitoring. VPN nodes sized for remote access — not oversubscribed shared pools.
Transparent, documented SLAs
Uptime guarantees, refund policies and acceptable use rules are published. You know what you are buying before you commit.
One provider, full stack
Host your site, secure remote access, send transactional email, and stay connected abroad — from a single UK company.
How it works
From sign-up to production without ceremony.
Choose your service
Pick hosting, VPN, mail relay or eSIM. Every plan is published with clear specs — no sales call required to see pricing.
Provision in minutes
Order through the client portal. Hosting accounts, VPN configs and SMTP credentials are delivered automatically.
Configure and deploy
Point your domain, import a WireGuard config, or plug SMTP credentials into your app. Docs and support cover the rest.
Scale when you need to
Upgrade plans, add dedicated IPs, or expand to additional services — all from one UK-based provider.
Services
What we operate today.
Live
Shared web hosting
Linux hosting with Panel9, free SSL, daily backups.
View product →
Live
Private VPN servers
Dedicated WireGuard/OpenVPN nodes with a zero-logs policy.
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Live
Mail relay
SMTP relay for transactional email — apps, systems and businesses.
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Live
Travel eSIM
Global travel eSIMs for 190+ countries. Instant QR activation.
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Contact
Talk to the team
Whether you need hosting, a private VPN, or want to discuss a larger requirement — you speak to people who understand the technology.
Typical first response within 4 hours (07:00–18:00) · ticket queue open 24/7