eSIM Terms of Use & Acceptable Use Policy

Layer 9 Solutions Ltd │ Effective: 01 May 2025

1. Purpose

The Service is provided solely for lawful, personal data communication. Commercial resale, public-hotspot operation, server or gateway operation are prohibited. No voice or SMS functions are available.

2. Prohibited Activities

Resell, share or commercially exploit the Service.
Transmit, distribute or store unlawful, harmful, threatening, abusive or hateful content.
Send unsolicited messages, spam, phishing or malware.
Commit fraud, identity theft, deception or scams.
Abuse networks (DDoS attacks, port scanning, packet sniffing).
Infringe intellectual-property rights.
Support terrorism or violent extremism.
Use unauthorised or modified equipment.
Attempt unauthorised access to networks, systems or data.
Exceed the usage allowances described below.

3. Fair-Usage & Traffic-Management Measures

Measure	Detail
Data allowance	Bundles are ordered with a specified data allowance; traffic stops at allowance.
Speeds	Up to the visited network’s LTE maximum; no throttling by application or protocol.
Congestion	Temporary, non-discriminatory rate control during extreme congestion.
Tethering	Permitted for personal devices within the allowance; public hotspots prohibited.

4. Enforcement

We may block traffic, throttle speeds, suspend or terminate the Service (without refund) for serious or repeated violations.

5. Reporting Abuse

Please report abuse or violations to [email protected], including full details (IP, timestamps, and logs where applicable).

6. Changes & Governing Law

We may revise this policy at any time. Continued use signifies acceptance of the latest version. This policy is governed by English law.